Importing a cPanel account

For administrators

Import brings one cPanel account into CelikPanel from its cpmove or backup archive. Other panels cannot be imported yet.

Before you start

  • Create the customer first; the import goes into one of its subscriptions.
  • As root, copy the archive onto this server into the import folder that the page names, readable only by its owner. The panel does not download it for you.
  • The domain must not exist in CelikPanel yet; importing into an existing domain is refused.

The steps

  1. Source: enter the Archive path on the server and press Inspect archive. The page lists what the archive holds.
  2. Preview: choose the Target subscription, the domain to import, and what to bring over: website files, mail accounts and forwarders, DNS records, databases.
  3. Press Start import.
  4. Result: the import finished, finished in part, or its result is not known.

"In part" lists what did not come over; bring those parts by hand. "Not known" means the answer was lost: look at the domain before you start again.

What is not brought over

  • The messages already in the mailboxes. Mail accounts keep their passwords; a mailbox with no password in the archive is not created. Move old mail with an IMAP tool.
  • Database users. Create new ones and point the site's configuration at them.

After the import, check the site and switch the domain's DNS or nameservers to this server.